End User License Agreement
VaultGuard Apps
Last updated: 07/27/2026
The Software is © 2026 Information Security Kentucky, LLC. All rights reserved.

This End User License Agreement (the "Agreement") is a legal agreement between you and Information Security Kentucky, LLC ("Licensor," "we," "us," or "our") governing your installation and use of the VaultGuard family of software applications, including VaultGuard Backup and any other VaultGuard-branded application we offer (each, the "Software").

By installing, activating, or using the Software, you agree to this Agreement. If you do not agree, do not install or use the Software.

1. License grant

Subject to your compliance with this Agreement and an active subscription as described in the Terms of Service at informationsecuritykentucky.com/terms-of-service, Licensor grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Software on the Licensed Devices authorized by your active subscription plan, for your own internal purposes.

"Licensed Devices" means the number and type of devices your subscription plan allows, as described on our website at the time of purchase.

2. Restrictions

You may not:

(a) copy, modify, adapt, translate, or create derivative works of the Software;
(b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the extent applicable law expressly permits despite this limitation;
(c) rent, lease, lend, sell, sublicense, assign, distribute, publish, or transfer the Software or your license key to any third party;
(d) circumvent, disable, or interfere with license validation, activation, or any security-related features of the Software;
(e) use the Software to develop a competing product;
(f) use the Software to provide cybersecurity, backup, or related services to third parties as part of a managed-service offering, except under a subscription plan that expressly authorizes such use (such as the Technician plan) or a separate written agreement with Licensor;
(g) remove or alter any proprietary notices on the Software.

3. Activation, license validation, and trials

The Software requires activation with a valid license key and periodically validates your license over the internet, transmitting your license key and a hardware fingerprint of your device as described in our Privacy Policy at informationsecuritykentucky.com/privacy-policy.

If we offer a trial, the Software may be used without a license key during the trial period stated on our website. At the end of the trial period, the Software will require activation with a paid subscription to continue running licensed features.

If your subscription lapses, the grace-period and post-lapse behavior described in the Terms of Service apply. Your backups remain yours and are never deleted, locked, or withheld by the Software due to a lapsed subscription.

4. Updates

The Software may download and install updates from time to time. Updates may add, modify, or remove features. This Agreement governs all updates unless an update is accompanied by a separate license, in which case that license governs.

5. Ownership

The Software is licensed, not sold. Licensor and its licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. No rights are granted to you other than as expressly set forth in this Agreement.

Your data is yours. Licensor claims no ownership of the data you back up or process with the Software.

6. Third-party components

The Software uses components of the Microsoft Windows operating system (including Windows backup utilities, Task Scheduler, and Microsoft Defender) as part of its operation. Those components are governed by your Windows license from Microsoft. The Software also relies on the third-party services described in our Privacy Policy for license validation and email alerts.

7. Disclaimer of warranties

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, LICENSOR DOES NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED, THAT ANY BACKUP WILL BE COMPLETE, ACCURATE, OR RESTORABLE, OR THAT THE SOFTWARE WILL PREVENT DATA LOSS, RANSOMWARE, OR ANY SECURITY BREACH.

The detailed risk disclosures and your security responsibilities are set out in the Service Agreement & Terms of Use presented in the application, and you should read them.

8. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LICENSOR'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SOFTWARE WILL NOT EXCEED THE FEES YOU ACTUALLY PAID FOR THE SOFTWARE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT WILL LICENSOR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

9. Indemnification

You agree to defend, indemnify, and hold harmless Licensor and its owners, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use or misuse of the Software, your violation of this Agreement, or your violation of any law or the rights of any third party.

10. Termination

This Agreement is effective until terminated. It terminates automatically if you materially breach it. You may terminate it at any time by uninstalling the Software and ceasing all use.

Upon termination, you must cease all use of the Software and uninstall it from all Licensed Devices. The following sections survive termination: 2 (Restrictions), 5 (Ownership), 7 (Disclaimer of Warranties), 8 (Limitation of Liability), 9 (Indemnification), 11 (Governing Law), and 12 (General).

Termination does not entitle you to a refund except as provided in the Terms of Service.

11. Governing law and dispute resolution

This Agreement is governed by the laws of the Commonwealth of Kentucky, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising out of or relating to this Agreement will be brought exclusively in the state courts located in Hardin County, Kentucky, or the federal courts having jurisdiction over Hardin County, and you consent to the personal jurisdiction of those courts.

12. General

Entire agreement. This Agreement, together with the Terms of Service, the Service Agreement & Terms of Use presented in the application and posted at informationsecuritykentucky.com/vaultguard-terms, and the Privacy Policy, is the entire agreement between you and Licensor regarding the Software and supersedes any prior agreements.

Severability. If any provision of this Agreement is held unenforceable, the remaining provisions will remain in full effect.

No waiver. Licensor's failure to enforce any provision is not a waiver of its right to do so later.

Assignment. You may not assign this Agreement. Licensor may assign this Agreement at any time without notice.

Modifications. Licensor may modify this Agreement by posting an updated version on the VaultGuard pages of the Information Security Kentucky website. Continued use of the Software after the effective date of changes constitutes acceptance.

Notices. Notices to Licensor must be sent to: Information Security Kentucky, LLC, Radcliff, Kentucky (Hardin County), United States, with a copy to customerservice@informationsecuritykentucky.com.

Contact. Questions about this Agreement: customerservice@informationsecuritykentucky.com · (270) 250-3457